Assistant Hotel General Manager Job at AWOL P-town, Provincetown, MA

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  • AWOL P-town
  • Provincetown, MA

Job Description

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity for you! Responsibilities:

  • Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
  • Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
  • Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
  • Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
  • Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
Qualifications:
  • You must have 3 or more years of experience working in the hospitality field
  • This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
  • Showcase exceptional organizational, communication, and problem-solving skills
  • A proven record of experience managing a team, preferably in a hospitality role, is required
  • Must have a strong focus on putting the guest first with exceptional customer service experience
About Company: When it’s time to take leave from the ordinary, AWOL (formerly Inn at the Moors) is your P-town destination. Set against this beach town's iconic moors, immerse yourself in the relaxed vibe and private amenities of our 30-room Provincetown Inn. The heart and soul of Provincetown was built by the LGBTQ community, and that vibrant rhythm carries on today. Our Provincetown hotel is located in the West End, just a short walk from an eclectic mix of shopping, dining, beaches, and nightlife that reflects the area's diverse and colorful roots. Coupled with our secluded location, AWOL's amenities will leave you wanting for nothing. We live and breathe the essence that makes P-town the vibrant retreat that it is, honoring its history as a place of inclusion and diversity. Everyone is welcome, and we'll save you a seat at the pool. Visit us at

Job Tags

Local area,

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