Job Description

Job Title: Dispatch Order Processing 
Location: Pevely, MO 63070 
Company: Anew Transport 
Job Type: Full-Time 
Salary: Competitive, based on experience.

Overview: We are seeking a highly organized and detail-oriented Order Processor – Dispatching professional to join our dynamic and fast-paced team. This role is critical to ensuring seamless order management, accurate dispatching, and efficient logistics coordination. The ideal candidate thrives in a high-volume environment, demonstrates exceptional multitasking capabilities, and maintains a strong commitment to precision and timeliness. 

Key Responsibilities: 

• Accurately process, review, and confirm incoming orders while ensuring compliance with company policies and customer requirements. 

• Coordinate and schedule dispatching of orders, optimizing workflow for maximum efficiency and accuracy. 

• Monitor order progress from placement to fulfillment, proactively addressing delays or discrepancies. 

• Prioritize and assign orders based on urgency, customer requirements, and logistical feasibility. 

• Communicate effectively with internal teams, drivers, and external partners to ensure timely and accurate deliveries. 

• Track shipments, update order statuses, and resolve any unforeseen delays or challenges in real time. 

• Serve as a primary point of contact for order-related inquiries, providing timely updates and resolutions. 

• Maintain strong professional relationships with customers, vendors, and transportation partners to uphold service excellence. 

• Address order discrepancies, returns, or modifications with a problem-solving mindset. 

• Ensure all documentation, including invoices, shipping manifests, and order records, is accurate and properly maintained. 

• Adhere to company policies, industry regulations, and safety protocols to uphold compliance standards. 

• Continuously evaluate processes to identify areas for efficiency improvements and automation opportunities. 

Qualifications & Skills: 

• Experience: Minimum of 1 year in order processing, dispatching, logistics, or a related field is preferred. 

• Technical Proficiency: Strong command of dispatching software, ERP systems, and Microsoft Office Suite (Excel, Outlook, Word). 

• Organizational Excellence: Ability to manage high volumes of orders with precision and efficiency. 

• Problem-Solving Ability: Quick thinking and resourceful in addressing real-time logistical challenges. 

• Communication Skills: Clear, professional, and proactive in both written and verbal correspondence. 

• Time Management: Capable of prioritizing tasks in a high-pressure, deadline-driven environment. 

• Adaptability: Comfortable working in a continually evolving, fast-growing business landscape. 

Benefits after 90 Days 

• 401(k) Retirement Plan – 100% match on the first 3% of contributions, followed by a 50% match on the next 2%. 

• Company-Paid Health Insurance – Comprehensive medical coverage, with the option to add dental and vision at your own expense. 

• Paid Time Off (PTO) – Generous leave to support work-life balance. 

• Paid Holidays – Six (6) company-designated holidays per year. 

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