Live Chat Agent Job at Shavano Family Practice, San Antonio, TX

OEZvZWM4STd6S0VDRzk1UUw0MFZaRmtGV2c9PQ==
  • Shavano Family Practice
  • San Antonio, TX

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 28.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Amba Cambridge

Barista and Market Bartender Job at Amba Cambridge

 ...Job Title: Barista and Market Bartender & Attendant, Amba Cafe & Rotisserie and First Street Market Date: April 10, 2025 Place...  ...guests the opportunity to enjoy high-quality, thoughtfully prepared food, local and eclectic beers, and unique, globally-sourced wines.... 

Northwestern Memorial Healthcare

Radiology Technician Assistant-Imaging Part Time Evenings Job at Northwestern Memorial Healthcare

 ...lifecycle benefits, we take care of our employees. Ready to join our quest for better? Job Description The Radiology Technician Assistant reflects the mission, vision, and values of NM, adheres to the organizations Code of Ethics and Corporate Compliance... 

International SOS Government Medical Services

Physician Assistant Job at International SOS Government Medical Services

 ...facilities in remote and austere environments, telemedicine consultation through a wide range of...  ...of the National Medical Director, physician supervisors and in collaboration with the...  ...Protection (CBP), contracted physician assistants deliver healthcare services to persons... 

Jibble Group

Freelance Content Writer Job at Jibble Group

 ...analytical, has good organisational skills, and has an exceptional ability to write concisely in English, with experience to plan out the content in such a way that it helps in creating leads for our business. Your responsibilities will include: Write articles about... 

Black & Veatch

Project Engineering Manager - Water/Wastewater Job Details | Black & Veatch Family of Companies Job at Black & Veatch

**Project Engineering Manager - Water/Wastewater**Date: Apr 3, 2025Location:Phoenix, AZ, USCompany: Black & Veatch Family of Companies**Together, we own our company, our future, and our shared success.**As an employee-owned company, our people _are_ Black & Veatch...