Job Description
Role :- Mainframe Z/OS Admin
Location: Remote
Job Description:
- Troubleshooting technical issues
- Responsible for successful completion of Installation, configuration and migration
- Ensure maximum uptime according to the SLA
- Improves and maintains customer and employee satisfaction
- Perform problem determination followed by root cause analysis and documentation
- Implement changes to z/OS and installed SW followed by documentation
- Participate in analyzing, planning and implementation of upgrades to z/OS and installed SW
- New products installation, testing and customization
- Working with incident and change management tools
- Understand and implement specific customer requirements
- Perform root cause analysis
- Defining processes and ensuring that the processes are adhered to
- Responsible for strategizing a backup plan and test plan for failure scenario
- Monitoring and maintaining SLA requirements by the team members
- Planning Backup/Restoration Strategy for 24x7 operation support
- Testing / Auditing/processes as required from time to time
- Identify Skill gaps and plan for training / knowledge updating
Skill set Requirements
Mandatory:-
- Fully understand z/OS services structure, JES concepts, parallel sysplex/GDPS, catalog management
- PARMLIB configuration and JES customization
- Knowledge of JCL, REXX, CLIST and Modify Assembler EXITS
- Knowledge of z/OS HW, LPAR, HMC
- IMS/MQ Series (Web Sphere MQ)
- RACF experience
- Knowledge of installing and supporting few commonly used ISV products like CA-View, Tape management tool (CA-1), Scheduling tools (BMC Incontrol, CA-7) etc.,
- Knowledge of USS management
- Capable of installing regular maintenance (RSUs)
- Supporting any hardware or software upgrade in the environment
- Capable of Installing/upgrading CICS and related products on a mainframe
- Maintain reliability, availability of CICS systems software
- Good knowledge in usage of transactions like CEMT, CEDA etc.,
- Good Knowledge of SMP/E, SQL, DB2 online and offline utilities, ZPARMS, DB2 logs and BSDS, DB2 Commands, DDF etc.
- Install and use performance monitoring tools and products(like SAS, MXG, CA-MICS, Strobe and the Omegamon products)
- Expertise in tuning and debugging performance problems for z/OS systems including application workloads
- Perform problem diagnostics and resolution. Monitor system performance and tune when required
- Well versed in storage capacity planning and configuration and should have good familiarity with typical z/OS application performance analysis
- Capable of z/OS Performance Analysis using various tools such as IBM's RMF, SMF and subsystem analysis tools
- Capable of Installing, Customizing and maintaining IBM and other ISV products related to Automations
Good to Have:-
- Experience in mainframe automation and Performance & Capacity Management will be an added advantage
- Experience in Customization of ISV/OEM products used for Automations and monitoring tools like Netview, OPS/MVS, SA z/OS, Tivoli Suite of monitoring and automation products, BMC AO, TEP, Control-O etc
- SAS Programming Skills, Retrofit SAS Code for MXG application post Product Upgrade.
Soft Skills/Other skills
- Excellent communication and conversation skills (Verbal and Written). Customer facing.
- Good documentation skills
- Good working knowledge of MS OFFICE (Including MS Project and Visio)
- Should have a good customer handling skills
- Able to handle unforeseen situations
- High level of acceptance
- Can drive Customer value and its methodology
Years of Experience
- Total: 9 to 13 years of experience
- Relevant: More than 9 years of experience in System Programming
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