Job Description

Job Summary Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests’ needs, included, but not limited to, registration, checkout, and cashiering. This position will also require making trips to guest rooms to delivery amenities and or clean needed rooms/public space, during down time. Benefits * Responsibilities * Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house * Explain and provide any promotional items to each guest checking in * Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met * Cover other areas of hotel as needed * Document any guest accidents by completing the accident report form * Complete the maintenance log whenever a complaint is reported * Maintain all areas of the front desk * Take the initiative to greet guests in a friendly and warm manner

• Deliver items to guest rooms as needed

Other duties as assigned Qualifications * High School diploma/GED required * Previous experience in hospitality preferred * Customer service experience required * Experience handling cash, credit card procedures, and use math concepts * Attention to detail and organized We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Tags

Full time, Local area,

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