Job Description

Job Summary
This position supervises, trains, and holds employees responsible for safety, production, and attendance. He/She sets and maintains high standards for account productivity, accuracy, customer service, and safety. This position provides leadership and cultivates a functional working relationship with all levels of personnel.

Responsibilities:

• Develops and maintains good working relationships with employees, management, and customers.
• Establishes and promotes a positive, team-oriented work environment emphasizing employee involvement, proactive communication, inter-departmental cooperation, and continual improvement on all levels.
• Determines best solutions for package concerns.
• Establishes and maintains a cross-training program within the department to promote development, enhance flexibility, and ensure backup coverage of vital functions and processes.
• Ensures all employees adhere to safety policies and procedures at all times.

Qualifications:

• High school diploma, GED, or International equivalent - Preferred
• Supervisory experience in a production/processing environment
• Prior experience in both operations and customer service
• Availability to work flexible shift hours, up to 5 days per week
• Strong problem solving skills, with ability to multitask
• Strong oral and written communication skills
• Working knowledge of Microsoft Office
• Ability to work in a fast-paced warehouse environment

Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Job Tags

Similar Jobs