At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!
What We Do…
We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.
We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.
And today, we’re the world’s leading open hotel commerce platform, supporting 44,500 hotels in 150 countries - with over 100 million reservations processed by SiteMinder’s technology every year.
About your role...
We're seeking an experienced Product Owner to join our team and drive the successful delivery of our product initiatives. You'll be the crucial link between our product vision and its execution, working closely with cross-functional teams to ensure we deliver maximum value to our customers
What you’ll do…
Lead and manage team agile ceremonies such as refinement, planning, reviews, inceptions and retrospectives
Maintain the product backlog, ensuring that an appropriate amount of ready backlog is maintained
Assess value, develop cases, and prioritize stories, epics, and themes to ensure focus are on those with maximum value that are aligned with product strategy
Define product release plans and communicate delivery progress/milestones to all impacted stakeholders regularly.
Manage production issues, customer support queries and overseeing small fixes and enhancements into the backlog
Explore and refine the product roadmap by partnering closely with the Product Manager
Work closely with the Tech Lead to translate needs into user stories with detailed feature specifications and well-defined acceptance criteria
Work closely with channel partner technical teams, including Booking.com and Expedia, to achieve certification for new functionality and troubleshoot existing integrations
Participate and contribute to research on new greenfield products that change the way our customers use SiteMinder
Keep abreast with Agile/Scrum best practices and new trends
What you have…
Passionate Agilist with a few years working with Agile delivery teams
Great collaborator, negotiator, and enabler
Clear written and oral communication to larger and higher stakes audiences
Strong collaborative work style and background with ability to lead and facilitate cross functional workshops to drive outcomes
Good understanding of product tools, delivery lifecycle and product practices
Strong attention to detail, focus on quality and timely execution
Strong Customer empathy and focus
Experience managing products with external API integrations.
Experience in the travel or hospitality industry would be an added advantage
Our Perks & Benefits…
Equity packages for you to be a part of the SiteMinder journey
Hybrid working model (in-office & from home)
Mental health and well-being initiatives
Generous parental (including secondary) leave policy
Paid birthday, study and volunteering leave every year
Sponsored social clubs, team events, and celebrations
Employee Resource Groups (ERG) to help you connect and get involved
Investment in your personal growth offering training for your advancement
Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
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