Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is the brand name of Deere & Company, an American corporation that manufactures agricultural machinery, heavy equipment, forestry machinery, diesel engines, drivetrains used in heavy equipment, and lawn care equipment.
Job Title: Tour Guide
Location: Waterloo, IA, 50704
Duration: 7 Months
Job Type: Contract
Work Type: Onsite
Shift: Mon-Fri (7.30AM-4.00PM)
Visa sponsorship is not available, now or in the near future, for this position.
Job Description:
Ensures that excellent customer service is given to visitors and customers interested in learning about the company and the equipment it produces resulting in the best possible client experience.
Duties:
Coordinates and plans all factory tours.
Prepares tour guide work schedules ensuring appropriate number of tour guides are available for scheduled tours.
Compiles data necessary to prepare files or create standard and special reports using defined formats.
Performs office administrative duties including correspondence, invoicing, filing, bill payment, and reporting.
Acts as the Company representative during factory tours and events.
Trains tour guides on tour routes and appropriate information to provide guests.
This position may require driving.
Job Overview:
The client seeks an engaging, knowledgeable, and enthusiastic Tour Guide to provide exceptional tours at various client Waterloo facilities.
The ideal candidate will have a passion for sharing knowledge, a strong ability to engage with diverse audiences, and a keen interest in the history and future of agricultural technologies.
Key Responsibilities:
Conduct guided tours for visitors, including customers, stakeholders, and the public, ensuring informative and engaging experiences.
Provide detailed explanations of the facilities' operations and history.
Answer visitor questions accurately and professionally.
Maintain up-to-date knowledge of the client's products, history, and contributions to the industry.
Represent client's brand and values accurately and professionally at all times
Qualifications:
Excellent communication and presentation skills.
Proven experience in a public speaking role or as a tour guide is preferred.
Ability to interact positively with a wide range of individuals.
Passionate about history, technology, and education.
Capable of walking and standing for extended periods.
Multilingual skills are a plus.
Manager prefers a current college student; retirees are also welcome to apply.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
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