We are looking for a high-energy, strong, and organized leader with a positive mindset who
can collaborate efforts, ideas, and passion to help the brand achieve its mission. As
Center Manager you will be responsible for all aspects of daily operations with a
focus on achieving sales goals and delivering exceptional customer service.
Requirements:
● Proven track record of success with sales and team building and the ability to work
a flexible schedule including days, evenings, and weekends
● College degree in a related field or 2 years minimum prior background in retail
management, marketing, or sales (required)
● Ability to set goals, prioritize work, analyze business performance, bring new
ideas to the table, and delegate effectively.
● Problem solver who can think on their feet, bring people to compromise, and
resolve conflict.
● Establish trust and confidence, and develop positive relationships with employees,
members, and guests.
● Have a strong customer service orientation & be able to communicate effectively
with clients, vendors, franchise owners, and regional developers.
● Possess excellent leadership skills, and the ability to motivate and inspire staff, and
develop a strong team culture.
● Maintain client confidentiality.
● Exhibit proficiency in retail/service sales goals, and interpreting progress and trends in
sales reports.
The Role:
● Ensure the center delivers an exceptional experience to every guest while
following all policies and protocols
● Work side-by-side with the district manager to make a profitable business
decisions
● Clearly communicate business goals, contests, and performance expectations to
all team members
● Lead and inspire by example in all interactions with guests and team members
● Drive this top-performing location to break national company records
● Infuse the team with a passion for creating outstanding customer experiences
● Foster a positive work environment that encourages ideas and innovative
problem-solving
● Coach performance through available metrics and encourage associates and
professional growth through achievement and accountability
Benefits:
● Generous uncapped commission and bonus structure
● Medical, dental, and vision insurance plans
● Paid time off
● 401K
● A fun, well-managed, successful work environment
● Career Growth opportunities
● Employee discount on retail products and services
● Company perks
● Lively atmosphere
● On-the-job training
● Safe work environment
European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:
• Our proprietary Comfort Wax®
• Private waxing suites
• A crisp, clean environment
• And the most professionally trained estheticians in the industry
From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.
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