Job Description

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role And Responsibilities

You will be a part of the Samsung eCommerce platform engineering team, where you will work with a dedicated mentor and other experienced engineers to improve observability and reduce Time-to-detect for front-end and backend system issues and ensuring seamless user interactions by using modern monitoring tools and best practices.

Role & Responsibilities:

• Optimize instrumentation for capturing user interactions, API responses, slow page loads and component rendering problems that will affect customer experience.
• Assist in reducing Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR) KPIs by automating issue detection and alerts using tools like New Relic, Akamai mPulse, Opentelemetry, Grafana, Opensearch tools.
• Collaborate with Frontend engineers, Architects and Product managers to define and implement best practices for frontend observability.
• Develop systems / components to improve operation simplicity and system reliability. For example, deployment automation and diagnosis tools
• Troubleshoot and fix reliability bugs in our offboard software and/or report them to our software engineering teams
• Guide systems architecture by participating in design reviews and offering suggestions for reliability and optimization of production systems

Skills And Qualifications

Required Qualifications:

• CS fundamentals, OS, Networking, Data structures and algorithms, Linux Internals, filesystems
• Strong knowledge of JavaScript, including async/await and event handling.
• Microservices, Message-Queues, Databases, and building and deploying services in Cloud-Systems (AWS), version control (preferably Git)
• Enrollment in or completion of a degree program related to Software Engineering, Computer Science, Computer Engineering etc
• Previous related experience in software engineering (applicable coursework, projects, internships, etc.)
• Strong understanding of Javascript, NextJS, React or other frontend frameworks.
• Familiarity with browser developer tools, performance debugging, error instrumentation and reporting.
• Strong interest in UNIX/Linux systems and/or DevOps
• Strong troubleshooting and analysis skills and problem-solving ability
• Strong technical background with analytical and excellent problem-solving skills
• Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

• Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Job Tags

Remote job, Full time, Internship,

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